Shipping
All orders ship out within 3 business days. You get tracking information the moment a shipping label is created for your order. We offer free shipping on orders over $100. Select items have a flat shipping fee based on their size or weight. Concerned about porch pirates? We offer shipping with signature required at checkout.
Standard (UPS Ground) ships within 3 business days (prices varies or free $99+)
Expedited (UPS 2nd Day Air) ships within 1 business day for $19.95
Returns and Exchanges
Orders are eligible for return with 30 days of the order being placed*. We stand by the products we sell, so as long as the product is in like new condition with its manufacturer’s packaging and tags, we offer hassle-free returns and exchanges. Refunds to payment method incur a return shipping fee. Avoid the fee by choosing to get your refund in store credit. Or get the right fit by taking advantage of no-cost exchange shipping. You can also bring your return to any of our locations.
*FINAL SALE: Clearance items (over 50% off), climbing gear, underwear and
socks.
You can find more details here on our FAQ page.
